Tätigkeitsbeschreibung
- Anlaufstelle für die Warenausgabe: Empfang und Betreuung unserer Kund:innen bei der Abholung ihrer Bestellungen
- Freundliche und fachkundige Unterstützung unserer Kund:innen vor Ort, telefonisch und per E-Mail
- Effiziente Bearbeitung und Abwicklung von Rückgaben und Umtauschvorgängen
- Selbstständiges Bearbeiten von telefonischen & schriftlichen Kundenanliegen
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Tätigkeitsbeschreibung
- Abwicklung von Online-Shop Bestellungen bis hin zur Kundenbetreuung
- Selbstständiges Bearbeiten von telefonischen & schriftlichen Kundenanfragen
- Allgemeine administrative Tätigkeiten
- Post und Mailbearbeitungen
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Your tasks:
- Planning/Organization and Coordination of the customer Service and field failure analysis process
- Contact point of the customer for field/design quality topics in serial phase
- Participate at customer meetings (part handling review; Issue tracking…..)
- Preparation and update of all necessary quality reports (8D) in customer portals
- Support of manufacturing locations during serial production
- Reponsible for monitoring of problem resolution process in the serial phase
- Coordination of customers field complaints during serial production phase
- Support PPAP activities durching the serial production according customers requirements
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At a glance
- Logistically support the product development department in Villach
- Provide assistance to transfer and change projects
- Start and control development wafer production at Infineon facilities such as Villach, Regensburg, Dresden and Kulim
- Kick start and manage development sample production at Infineon facilities such as Melaka, Batam Island, Singapore and different subcons
- Be responsible for sample management (e.g. engineering and qualification samples)
- Request and maintain master data on Infineon internal tools and software platforms
- Support the project teams with moderation of the required FMEA's
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At a glance
- Identify application trends and future requirements through customer discussions and internal experts
- Assess innovative product ideas and directly influence product roadmaps for small signal MOSFETs and low voltage OptiMOS
- Define product requirements, create target datasheets, and develop go-to-market materials like application notes and evaluation boards
- Serve as the technical interface between R&D teams and customers
- Analyze and assess topologies and application conditions through simulations, prototype measurements and benchmarking for target applications
- Contribute design-in to design-win activities with leading customers
- Conduct technical discussions, coordinate requirements, and support product validation in system design
- Collaborate closely with regional field application engineering (FAE) teams
- Prepare and provide technical documentation and training on product and application levels
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At a glance
- Define, setup and maintain Configuration, Change & Requirement Management infrastructure (SPS, JIRA, JAMA, Release Manager, document management system (DMS), SVN, ClearCase…)
- Identify and maintain all documents that are created and used during project development
- Review of the formalities according to relevant ISO* standards prior to their official releases
- Support the Project Manager with creation and maintenance of Product Configuration, Configuration Baselines and their records
- Support (execution) of Configuration Audits
- Support the engineering team in writing clear requirements and their tracing based on Infineon standard and rules
- Provide consolidated requirements traceability and coverage reports through all requirements levels, based on inputs from engineering team
- Be the project administrator for the requirements management tool and support users in tool handling
- Optional: programming of supportive scripts for Product Configurations within the respective tool scape
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At a glance
- Work with our product marketing and management team to drive the creation, market introduction and lifecycle of leading edge automotive magnetic sensors
- Spend 4 – 8 months for an international assignment either in Asia or the United States to familiarize with the different areas of our global, interdisciplinary team of experts (i.e. sales, regional marketing, technical support, etc.) and build your own network. You will also have your first customer contacts
- While working in the product marketing area, conduct market, customer and competitor analysis to develop our strategic product roadmap, support the definition of a new magnetic sensor and work with the R&D department for its development
- While working in the product management area, drive the market introduction of a product, defining the related pricing and go-to-market strategy. You will also take care of product volume forecasts for our production capacity planning to match the market demand and grow profitable revenues
- Be engaged in the whole product creation cycle from product idea, through specification definition, business case preparation, tracking of project activities, and generation of Go-to-Market collaterals and plans
- Be the product marketing representative in cross-functional project teams to understand customer requirements, product features and values and to meet customer’s and Infineon’s business needs
- Be part of a global interdisciplinary expert team consisting of technical / product marketing, product development, quality, finance, sales and regional marketing
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At a glance
- Studying Software Engineering, Computer Science or any technical study with focus on software engineering
- Willingness and experience working with C#, ASP.NET, JavaScript and JavaScript frameworks
- A good eye for user experience design
- Good English skills
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At a glance
- System modelling: You will support the simulation of an inverter system using PLECS and MATLAB
- System Verification: You will perform Testbench Measurements and understand the impact of different modulation schemes and conduct an Efficiency study on different control algorithms and switching frequencies
- Simulation environment: You will support the system simulation activities within the system application teams
- Be creative: You create communication material, process concepts, and prepare data visualizations
- Teamwork is dreamwork: You support the team with your profound analysis and results which will trigger further system design activities
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At a glance
- Creating compelling PowerPoint presentations: You will be responsible for developing visually appealing and informative PowerPoint slides to support the communication and presentation needs of the product marketing team. This includes effectively communicating complex information in a clear and concise manner.
- Data analysis and automation using Excel and VBA: You will utilize your skills in Excel and VBA to manipulate and analyze data, create interactive dashboards, and automate repetitive tasks. This may involve cleaning and organizing data, performing analysis, and developing macros to streamline processes and improve efficiency within the team.
- Providing team support: You will collaborate with the product marketing team on various tasks, such as conducting market research, analyzing competitor data and preparing reports. Additionally, you maybe involved in coordinating internal administrative topics to ensure the smooth operation of the team.
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At a glance
- Support application engineers in the testing and validation of LowVoltage Power MOSFETs
- Develop test setups using automation
- Design PCB boards with Altium
- Document measurement results and debugging setups
- Assist with day-to-day task such as soldering components and maintaining lab equipment
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At a glance
- Data Analysis & Dashboard Design – from data to meaningful dashboards
- Maintaining existing dashboards in the area of Analytics, Cleanroom Engineering & Parts Clean
- Data Science & Information Technology
- Interactive data combinations between different data sources (Databases, Excel, etc.)
- Assistance in Cleanroom Engineering Sensor Maintenance (Change Sensors/Configure Sensors/etc.)
- It is also possible to write your bachelor or master thesis during this internship.
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At a glance
- Maintaining accurate inventory of lab equipment and materials
- Coordinating orders and procurement of necessary supplies
- Organizing and maintaining lab documentation and records
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Vollzeit | befristet | Praktikum
At a glance
- Assist in market studies and data visualization
- Support in the creation of presentations on the robotics and drone market
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At a glance
- Solid C-programming skills
- Familiarity with 32-bit microcontrollers: architecture, memory, peripherals
- RTOS basic knowledge (required)
- Good English skills
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At a glance
- Support the validation Team in their daily tasks
- Help with the development of test automation & firmware for the MCU
- Perform Analog-Mixed-Signal post-silicon validation on the MCU
- Review the results with the technical experts & designers
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At a glance
- Support application engineers in the testing and validation of Highvoltage Power MOSFETs
- Develop test setups using automation
- Document measurement results and debugging setups
- Assist with day-to-day task such as soldering components and maintaining lab equipment
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At a glance
- Studying Software Engineering, Computer Science or any technical study with focus on software engineering
- Willingness and experience working with C# and WPF
- Knowledge in other programming languages (like C/C++, JavaScript, Perl, Python, ...)
- Good English skills
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At a glance
- Familiarization with the use case, the available software tools, and the existing computer vision methods on scanning electron microscopy (SEM) images
- Requirements analysis in close collaboration with the data science team and domain experts on the implementation and results of the SEM image analysis to ensure compatibility with downstream activities
- Development, implementation, and evaluation of various computer vision and machine learning methodologies for SEM image preparation, segmentation, and information extraction in an automated way
- Documentation and communication of results
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Vollzeit | befristet | Praktikum
At a glance
- Assit the engineering team with order handling tasks in oneSAP
- Support the entire calibration process of the lab equipment to ensure that the used equipment is fulfilling the regulations according to the mandatory standard (IATF16949)
- Design and create enganging content for information screens, including PowerPoint presentations and short videos
- Ensure that Lab4.0 is possible by enabling samples, boards and equipment to be tracked via scanner, software and database
- Be responsible for the enrollment of work safety instructions to ensure that everybody is safe in the lab areas and during the daily work
- Coordinate and facilitate the onboarding process for new employees in the lab environment
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At a glance
- Support by developing and implementing of a new software solution in IT license management
- Do analysis and processing of large amounts of data
- Create software documentation
- Develop in Cloud-Native environment (CI/CD pipelines with automated testing)
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At a glance
- Assist engineers in system board design and verification of high power density and innovative solutions in DCDC power conversion
- Build evaluation kits and perform system function verification and testing
- Prepare design documentation, application notes and getting started guides for various solutions developed
- Acquire knowledge and methodology in system design, trouble shooting and analysis
- Analyze test results and document the outcomes
- Collaborate and contribute to development projects
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At a glance
- Create and maintain technical documentation, breaking down complex information into simple, reusable pieces and organizing it in a sustainable way
- Set up and master a DITA-based language tool, ensuring quality and consistency of documentation and driving best practices in a continuously evolving tool landscape
- Develop and implement strategies for efficient content generation, including reuse and automation, and create metadata schemas and tagging systems for easy content retrieval
- Support users in finding information and be the first point of contact for new features or processes, providing expertise in HTML, XML, DITA, and AI-powered toolchains
- Work in an agile environment, planning documentation according to project needs, and continuously giving and receiving feedback to and from stakeholders using Jira
- Drive digital transformation by anticipating and implementing future trends, and developing models to represent complex content structures and relationships
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At a glance
- Interdisciplinary project-team management across various Infineon sites with focus on power management, ADC, DCDC and radar applications projects
- Technical support of the project team and decision-making
- Responsibility for the project budget, the time- and resource-plan as well as continuous controlling of the project risks and regular reporting to department and division head
- Motivation of the project team
- Proactive communication with different internal and external project partners
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